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Free Medicare Counseling

Posted on Sunday, August 4, 2019 at 1:37 am

Elders, their caregivers and family members who have questions or concerns about Medicare and related health insurance topics have a new place to turn. The state’s SHINE program (Serving Health Insurance Needs of Elders) will be opening a counseling site at the Union Congregational Church located at 302 St. Clair Abrams Avenue in Tavares. The new site will be open on the third Wednesday of every month from 9:30 a.m. until noon. SHINE also has other Lake County sites in the Eustis Library, Leesburg Public Library, Leesburg Senior Center, Chula Vista Recreational Center in the Lady Lake section of the Villages, and Cooper Memorial Library in Clermont.
SHINE is a volunteer program of the state Department of Elder Affairs that empowers elders to make informed decisions about their health care coverage. Specially trained volunteer counselors provide free information and assistance at counseling sites across Lake and Sumter counties.
SHINE, through a network of dedicated volunteer counselors, strives to help seniors understand and receive the health insurance coverage they need. Every day SHINE volunteers answer questions regarding topics such as Medicare, Medicaid, prescription assistance, long-term care planning and more. SHINE volunteer counselors can even help people age 60 and older find programs for which they may be eligible that can either lower prescription drug costs or provide prescription drugs at no cost.
To make an appointment for counseling at the new SHINE counseling site, or to receive other assistance by phone, call the Elder Helpline toll-free at 1-800-96-ELDER (1-800-963-5337). More information on SHINE is also available online at